Privacy
policy

01 Who we are

Venizia Co., Ltd. ("Venizia", "we") operates venizia.ai and the VeniAI Platform. We are the controller of the personal data described in this policy.

Registered address: 8 Ta Hien, Cat Lai Ward, Ho Chi Minh City, Vietnam.

02 What we collect

We only collect what we need to run the website and reply to you.

• Contact form details: your name, work email, phone, company and message.
• Technical data sent by your browser: IP address, device and browser type, pages visited and time spent.
• Cookie identifiers, as described in section 05.

03 How we use it

We use your data to:

• Reply to your enquiry and arrange a call with the Venizia team.
• Keep the website secure and working as expected.
• Understand which pages are useful so we can improve them.
• Meet our obligations under Vietnamese law.

We do not sell your personal data or use it for automated decisions about you.

04 Legal basis

We process personal data in line with Decree 13/2023/ND-CP on Personal Data Protection. When you submit the contact form you consent to us using your details to reply. Technical data is processed to keep the website secure and running.

05 Cookies

We use essential cookies so the website works, for example to remember your language. With your consent we also use analytics cookies to count visits. You can block or delete cookies in your browser settings at any time.

06 Sharing your data

We share personal data only with service providers who help us run the website, such as hosting and email, under contracts that require them to protect it. We may also disclose data when a competent authority requires it by law.

07 Storage and security

Your data is protected with access controls, encryption in transit and regular reviews. We keep it only as long as needed to answer your enquiry and any follow-up, or as required by law, and then delete it.

08 Your rights

You can ask us at any time to:

• See the personal data we hold about you.
• Correct or update it.
• Delete it, or restrict how we use it.
• Withdraw your consent, without affecting what we did before.

We reply within the time limits set by Vietnamese law. You can also file a complaint with the competent authority.

09 Children

venizia.ai is built for businesses and is not directed at children. We do not knowingly collect data from anyone under 16.

10 Changes to this policy

When we update this policy we change the date at the top of the page. Significant changes will be highlighted on the website.

11 Contact us

Questions about your data? Write to contact@venizia.ai or call +84 (0) 773622111.